Contact Us
Questions about a review, a correction to flag, or feedback on how we cover the sweepstakes casino space — we want to hear from you. This page explains the best ways to get in touch and what to expect when you do.
Reach Us by Email
The most reliable way to contact the team is by email. Send your message to [email protected] and we'll aim to respond within 48 hours on business days. For complex questions — particularly those involving specific platform terms or eligibility details — it may take a little longer, but we'll always follow up.
Please include as much detail as you can. If your question relates to a specific platform from our listings, naming it and describing the issue clearly helps us give you a more useful answer.
What We Can Help With
- Review accuracy: If you've spotted information that looks out of date or incorrect in one of our write-ups, let us know. We verify our coverage regularly, but platforms update their terms, welcome offers and eligible states without notice.
- Reader feedback: If you've used one of the sweepstakes casinos we've reviewed and want to share your experience — positive or otherwise — we read every submission. Reader accounts help us keep our assessments honest and grounded.
- General questions: If you're unsure how the sweepstakes model works, what to check before signing up, or how prize redemption is typically handled, we're happy to point you toward the right section of the site.
- Partnership and editorial enquiries: If you represent a sweepstakes or social casino platform and have a factual update or an editorial question, email us at the address above and include "Editorial" in the subject line.
What We Cannot Help With
We are an independent comparison and review site. We do not operate any of the sweepstakes casinos listed here, and we have no access to player accounts, transaction records or support queues on those platforms. If you need help with a specific account issue — a redemption delay, a verification problem or a technical fault — you will need to contact the platform's own customer support team directly.
We also cannot give legal or tax advice. If you have questions about whether a particular platform is available in your state, or about the tax treatment of sweepstakes prize redemptions, please review the platform's own terms and consult official guidance or a qualified professional.
Responsible Play
If you or someone you know is finding it difficult to manage their time or spending on social casino platforms, please visit our responsible gambling resources page. It outlines where to find support and what tools reputable platforms typically make available.
About This Site
We research and review new sweepstakes casinos for a US audience, covering how each platform's dual-currency model works, what welcome offers include and what conditions apply, which states are eligible, and what the redemption process looks like in practice. If you'd like to know more about our approach, visit our about us page.
Our terms and conditions explain the basis on which we publish reviews and comparisons, including how commercial relationships are disclosed.
Response Times
| Type of Enquiry | Expected Response Time |
|---|---|
| General questions and feedback | Within 48 hours (business days) |
| Review accuracy or correction requests | Within 48–72 hours (business days) |
| Editorial and partnership enquiries | Within 5 business days |
We do not operate a live chat service. Email is the only supported contact channel at this time.
A Note on Independence
This site may earn commission when readers follow links to sweepstakes casino platforms. That commercial relationship does not determine our rankings or influence what we write. If something we've published reads as inaccurate or one-sided, we genuinely want to know — reader feedback is one of the ways we keep our content honest.